FAQs Archive - Marina Antoniou Jewellery

Q: How long will it take to receive my READY TO SHIP item?

All ready to ship items are packed and shipped within 3 business days from the day the order was placed. For urgent deliveries, please contact Marina on info@marinaantoniou.com.

Q: How is my online order packaged?

All pieces are packed in a custom Marina Antoniou kraft jewellery box. Gift wrapping is also available – just let Marina know when placing your order if you would like your piece wrapped when ready to be delivered.

Q: Can I return my custom order?

Due to the customised nature of bespoke pieces they cannot be returned, refunded or exchanged. Any alterations required upon completion of the order are at the expense of the customer. Ring-sizing and cleaning for custom pieces is always free of charge.

Q: How will I know when my order is shipped?

Once your order has been dispatched, you will receive a shipment confirmation via email with delivery details and your individual tracking number.

STORIES

Christmas 2023 Cut off Dates

How long will it take to receive my READY TO SHIP item?

What currency is your jewellery priced in?

How is my online order packaged?

Can I return my custom order?

Can I return my online order?

What is the current turnaround time for BESPOKE pieces?

How long will it take for the piece I have ordered online to be made?

From where are pieces shipped?

How will I know when my order is shipped?

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